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Online Courses > Professional Development > Business Skills > Guest Complaints Course

Guest Complaints Course

Prime 5.0
£10.00

Created by   Open eLMS

Category   Professional Development   >   Business Skills

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Duration 20 minutes
Audience Employees

Description

This e-learning covers handling guest or client complaints, how to escalate them and following up afterwards.

What you'll learn

How to deal with guests whose names are complicated

Escalate a complaint

Follow up afterwards

Languages

English

Skills you'll gain

name guests hotel restaurant Hospitality Complaints escalating complaints customer service

Details to know

Certificate
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Guest Complaints Course

Guest Complaints
Guest Complaints
This e-learning covers handling guest or client complaints, how to escalate them and following up afterwards.

Open eLMS

Price per license
£10.00
No. of licenses
Total
£10.00
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