Workplace Conflict: Understanding Conflict Behaviour
Last Updated 09/2025
English
Export to your LMS
Full Lifetime Access
Self-Paced
Finish in
20 mins!
Finish in
20 mins!
Made for for
Employees
and
Supervisors
Employees
and
Supervisors
Certificate
of Completion
of Completion
Mobile -
Friendly
Access
Friendly
Access
What you'll learn
Explain how people communicate in conflict situations
Identify the way people’s behaviour changes as a situation develops
Recognise aggressive behaviour
Recognise hat emotional situations trigger aggression, and how to manage an aggressive response
Identify how people typically respond to aggression
Explain what responses can de-escalate a conflict situation
Skills covered in this course
Description
Understand the psychology of conflict situations. Conflict can result in emotional and even physical harm, but knowing why conflict arises and how to respond to it can protect you from these risks. Drawing on the expertise of security specialists Trisat, who have helped clients from Jaguar Land Rover to T-Mobile keep their people safe, this course introduces you to the fundamentals of conflict psychology.
Author
At Real Projects, we create award-winning eLearning designed to inspire, engage, and empower modern workforces. Our expertly crafted courses cover a wide range of topics, from cybersecurity and leadership to AI and workplace skills—all built to integrate seamlessly with any LMS or LXP. With a focus on innovation and continuous improvement, we deliver learning experiences that drive real performance and growth. Now available on Coggno, our ready-to-go eLearning library makes it easy for organizations to access high-quality, flexible, and impactful training for teams across every industry.
Workplace Conflict: Understanding Conflict Behaviour
Workplace Conflict: Understanding Conflict Behaviour
Understand the psychology of conflict situations. Conflict can result in emotional and even physical harm, but knowing why conflict arises and how to respond to it can protect you from these risks. Drawing on the expertise of security specialists Trisat, who have helped clients from Jaguar Land Rover to T-Mobile keep their people safe, this course introduces you to the fundamentals of conflict psychology.
Frequently Asked Questions
This course is designed for employees and supervisors who need to complete Workplace Conflict: Understanding Conflict Behaviour training
Yes. Refund requests can be submitted within 30 days of purchase.
Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.
The course takes approximately 20 minutes to complete and can be paused and resumed at any time.
Yes. Learners receive a downloadable certificate upon successful completion, which can be used for compliance records and audits.
Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.
Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).
Yes. The course is fully self-paced and available 24/7.
Yes. This course includes a knowledge check to reinforce learning and verify completion.
Learners have lifetime access from the date of purchase.
Yes. A preview is available so you can review the course format and content before purchasing.
Yes. Content is reviewed and updated as regulations and best practices change.
Yes. This course is available for free with an active Prime Subscription.
