Workplace Conflict: Managing Workplace Conflict
English
30-Day Money Back Guarantee
Full Lifetime Access
Self-Paced
Finish in
20 mins!
Finish in
20 mins!
Made for for
Employees
only
Employees
only
Certificate
of Completion
of Completion
Mobile -
Friendly
Access
Friendly
Access
What you'll learn
Define what conflict management is
Determine how to disrupt the “vicious cycle” which causes conflict to escalate
Grasp how to manage a conflict situation
Determine how to de-escalate conflict
Identify how to negotiate a peaceful ending to conflict
List key conflict management do’s and don'ts
Skills covered in this course
Description
Learn how to manage conflict situations in the workplace. Conflict at work can give rise to psychological, legal and in rare cases even physical risks. Drawing on the expertise of security specialists Trisat, who have helped clients from Jaguar Land Rover to T-Mobile keep their people safe, this course equips you to manage and resolve conflict situations.
Workplace Conflict: Managing Workplace Conflict
Workplace Conflict: Managing Workplace Conflict
Learn how to manage conflict situations in the workplace. Conflict at work can give rise to psychological, legal and in rare cases even physical risks. Drawing on the expertise of security specialists Trisat, who have helped clients from Jaguar Land Rover to T-Mobile keep their people safe, this course equips you to manage and resolve conflict situations.