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    De-Escalation Skills for Customer Service

    Professional Development

    De-Escalation Skills for Customer Service

    by QlickTrain $9.95
    Top Author
    5.0 789 views 45 min Certificate Employees
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    Remote Challenges: Navigating Disputes with Calm and Clarity

    Professional Development

    Remote Challenges: Navigating Disputes with Calm and Clarity

    by Real Projects $9.99
    5.0 353 views 5 min Certificate All Levels
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    Prime
    Customer Service - What is Service Recovery?

    Professional Development

    Customer Service - What is Service Recovery?

    by Real Projects $9.99
    5.0 351 views 6 min Certificate All Levels
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    Prime
    Security for Retail and Hospitality Staff: De-escalating Conflict

    OSHA Compliance

    Security for Retail and Hospitality Staff: De-escalating Conflict

    by Real Projects $14.99
    5.0 393 views 8 min Certificate All Levels
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    Prime
    Dealing with Difficult Customers: De-escalating Conflict in Phone and Digital Conversations

    Professional Development

    Dealing with Difficult Customers: De-escalating Conflict in Phone and Digital Conversations

    by Real Projects $19.99
    5.0 402 views 20 min Certificate All Levels
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    Prime
    Dealing with Difficult People: Clients, Suppliers and Contractors

    Professional Development

    Dealing with Difficult People: Clients, Suppliers and Contractors

    by Real Projects $19.99
    5.0 401 views 20 min Certificate All Levels
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    Prime
    Dealing with Difficult Colleagues: De-escalating Workplace Conflict

    Professional Development

    Dealing with Difficult Colleagues: De-escalating Workplace Conflict

    by Real Projects $19.99
    5.0 401 views 20 min Certificate All Levels
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    Prime
    Conflict Resolution: Keeping the Peace at Work

    HR Compliance

    Conflict Resolution: Keeping the Peace at Work

    by Real Projects $9.99
    5.0 377 views 6 min Certificate All Levels
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    Prime
    Workplace Conflict: Understanding Conflict Behaviour

    HR Compliance

    Workplace Conflict: Understanding Conflict Behaviour

    by Real Projects $19.99
    5.0 469 views 20 min Certificate All Levels
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    Prime
    Workplace Conflict: Managing Workplace Conflict

    HR Compliance

    Workplace Conflict: Managing Workplace Conflict

    by Real Projects $19.99
    5.0 488 views 20 min Certificate All Levels
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    Prime
    Understanding Workplace Conflict: What is Workplace Conflict?

    HR Compliance

    Understanding Workplace Conflict: What is Workplace Conflict?

    by Real Projects $19.99
    5.0 315 views 20 min Certificate All Levels
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    Prime
    Dealing with Difficult People

    Professional Development

    Dealing with Difficult People

    by Real Projects $19.99
    5.0 362 views 20 min Certificate All Levels
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    Prime
    De-escalating COVID-19 Conflict: Challenging Colleagues About Safety Rules

    Professional Development

    De-escalating COVID-19 Conflict: Challenging Colleagues About Safety Rules

    by Real Projects $9.99
    5.0 330 views 6 min Certificate All Levels
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    Prime
    De-escalating COVID-19 Conflict: When You Can’t Wear a Mask in the Workplace

    Professional Development

    De-escalating COVID-19 Conflict: When You Can’t Wear a Mask in the Workplace

    by Real Projects $9.99
    5.0 320 views 6 min Certificate All Levels
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    Prime
    COVID-19 Customer Service: De-escalating Conflict over Safety Rules (Masks, Social Distancing, One-Way Systems)

    Professional Development

    COVID-19 Customer Service: De-escalating Conflict over Safety Rules (Masks, Social Distancing, One-Way Systems)

    by Real Projects $9.99
    5.0 324 views 10 min Certificate All Levels
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    Prime
    COVID-19 De-Escalating Conflict: Delivery Drivers

    Professional Development

    COVID-19 De-Escalating Conflict: Delivery Drivers

    by Real Projects $9.99
    5.0 448 views 6 min Certificate All Levels
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    Prime
    COVID-19 Leadership: De-escalating Mask-related Conflict

    Professional Development

    COVID-19 Leadership: De-escalating Mask-related Conflict

    by Real Projects $9.99
    5.0 436 views 10 min Certificate All Levels
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    Prime
    COVID-19 Customer Service: De-escalating Mask-related Conflict

    Professional Development

    COVID-19 Customer Service: De-escalating Mask-related Conflict

    by Real Projects $9.99
    5.0 351 views 6 min Certificate All Levels
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    Prime
    Communication Skills: Utilise Digital Communication Channels To Enhance Virtual Productivity Course

    Professional Development

    Communication Skills: Utilise Digital Communication Channels To Enhance Virtual Productivity Course

    by The Expert Academy $23.99
    5.0 367 views 41 min Certificate All Levels
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    Prime
    Workplace Civility Series

    Professional Development

    Workplace Civility Series

    by Mindscaling $59.95
    Top Author
    5.0 727 views 50 min Certificate All Levels
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    Prime
    Inclusion, Diversity & Intercultural Communications Course

    HR Compliance

    Inclusion, Diversity & Intercultural Communications Course

    by AllTalk Global $24.95
    5.0 972 views 35 min Certificate All Levels
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    Prime
    Conflict Management Course

    Professional Development

    Conflict Management Course

    by AllTalk Global $24.95
    5.0 896 views 35 min Certificate All Levels
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    Prime
    The Leadership and Management Communication Course

    Professional Development

    The Leadership and Management Communication Course

    by AllTalk Global $24.95
    5.0 779 views 35 min Certificate Supervisors
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    Prime
    Negotiation Mastery | Strategies for Boosting Persuasion and Influence Course

    Professional Development

    Negotiation Mastery | Strategies for Boosting Persuasion and Influence Course

    by BIZLearning Learn | Grow | Succeed $9.99
    5.0 907 views 15 min Certificate All Levels
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