Duration 40 minutes

Audience Employees

Overview
Included Modules

Description

This session will look at how we record complaints and compliments, what processes to follow, and how we (as a business) learn from them.

What you'll learn

Customer Feedback

Feedback Policy

Complaint and the Complaints Process

Record complaints and compliments

Languages

English

Skills you'll gain

Complaints Handling customer service training e-learning corporate video video presenter elearning

Details to know

Certificate

Bookmark

Price per license

£15.00

No. of licenses

Total

£15.00

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Complaints Handling Course

Overview

Included Modules

Description

What you'll learn

Languages

Skills you'll gain

Details to know