Dealing with Difficult Colleagues: De-escalating Workplace Conflict
English
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Full Lifetime Access
Self-Paced
Finish in
20 mins!
Finish in
20 mins!
Made for for
Employees
only
Employees
only
Certificate
of Completion
of Completion
Mobile -
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What you'll learn
Determine why it’s important to tackle difficult colleagues head on
Identify key strategies for collaborating with difficult colleagues
List the five types of difficult colleague
Identify advanced relationship management strategies for dealing with each type
Avoid and de-escalate workplace conflict
Skills covered in this course
Description
Learn how to collaborate productively with colleagues who are just…difficult. This course profiles the five types of challenging colleague, breaks down what makes them hard to work with, and provides detailed tips and strategies for effective collaboration. Next, we look at how to avoid conflict with colleagues, and how to de-escalate conflict situations when they arise.
Dealing with Difficult Colleagues: De-escalating Workplace Conflict
Dealing with Difficult Colleagues: De-escalating Workplace Conflict
Learn how to collaborate productively with colleagues who are just…difficult. This course profiles the five types of challenging colleague, breaks down what makes them hard to work with, and provides detailed tips and strategies for effective collaboration. Next, we look at how to avoid conflict with colleagues, and how to de-escalate conflict situations when they arise.
