18 Tough Acts of Management: Waiting to Talk is Not Listening Course

Description

To be a good manager requires many skills, and the most often-cited characteristic of great managers is listening. Many people have trouble listening because it requires turning down the "noise" in one's own head while paying attention to others. This course reviews the steps of active listening and how to focus your attention away from yourself and towards others. You will learn what to say and do when it's your turn to speak. This course also provides a resource to self-assess your listening skills.

Objectives:

• Review the steps of active listening
• Practice ways to focus your attention on others
• Learn what to say and do when it's your turn to speak

Course Features: Audio Narration, Video, Job Aids and Reference Materials

System Requirements

Supported Browsers: Chrome; Microsoft Edge; Firefox; Internet Explorer 9; Internet Explorer 10; Internet Explorer 11; Safari
Mobile Ready: Yes

Author

Mindscaling

250 Courses

Mindscaling works with best-selling business authors and speakers to capture, translate, and convert their ideas into actionable learning experiences. Mindscaling believes that, by leveraging thought leadership, everyone can scale their mind for greater impact—driving engagement and creating positive change.

To create stronger, smarter, more innovative and engaged teams, your learning needs to be specific and relevant to your work, your people, and your company culture. Mindscaling's deep expertise is designing the architecture of the courses. Always short, punchy, and engaging, Mindscaling micrcolearning courses are designed to fit perfectly into your training programs to scale impact across the organization.

The Mindscaling online learning promise:

· High-quality learning design
· Built using the latest technologies
· Digital experiences that are mobile ready and platform friendly