Mastering Difficult Conversations | Strategies for Effective Leadership Course
Last Updated 03/2025
English
Export to your LMS
Full Lifetime Access
Self-Paced
Finish in
15 mins!
Finish in
15 mins!
Made for for
Supervisors
Supervisors
Certificate
of Completion
of Completion
Mobile -
Friendly
Access
Friendly
Access
What you'll learn
Understand the dynamics of difficult conversations: Learn why difficult conversations are inevitable and how they can provide opportunities for growth.
Develop strategies to approach difficult conversations: Discover effective ways to prepare for and frame challenging discussions to achieve positive outcomes.
Enhance emotional management skills: Gain practical techniques to handle emotions constructively during difficult conversations.
Foster a culture of open communication: Implement practices that encourage open, honest dialogue and turn difficult conversations into opportunities for growth and leadership development.
Description
This Course Includes:
- eLearning: Quick, focused lessons designed to build your knowledge and skills efficiently.
- Learning Takeaway: A clear and downloadable PDF capturing the key insights from the eLearning for future reference.
- Certificate on Completion: Receive recognition for your achievement with a downloadable certificate.
About the Course:
Ever feel uneasy about having difficult conversations at work? Our microlearning course, Mastering Difficult Conversations, is designed specifically for leaders, managers, and professionals who want to develop the skills to navigate challenging discussions with confidence. Learn how to approach difficult conversations, maintain a constructive tone, and achieve positive outcomes.
Through engaging content and practical strategies, you'll gain the ability to:
- Prepare for tough talks
- Frame conversations effectively
- Handle emotions constructively
With this course, you'll feel empowered to turn difficult conversations into opportunities for growth and leadership development.
System Requirements
Microsoft Edge, Google Chrome (latest), iPad iOS (latest), Mac OS, Android
Author
Kellie Easter has been at the forefront of learning and development in diverse industries, developing meaningful and engaging learning solutions. With a background in occupational health and safety and technical training, her innovative approach rapidly boosts skills and knowledge, making it a key component of modern learning.
Mastering Difficult Conversations | Strategies for Effective Leadership Course
Mastering Difficult Conversations | Strategies for Effective Leadership
Ever feel uneasy about having difficult conversations at work? Our microlearning course, Mastering Difficult Conversations, is designed specifically for leaders, managers, and professionals who want to develop the skills to navigate challenging discussions with confidence. Learn how to approach difficult conversations, maintain a constructive tone, and achieve positive outcomes. Through engaging content and practical strategies, you'll gain the ability to prepare for tough talks, frame conversations effectively, and handle emotions constructively. With this course, you'll feel empowered to turn difficult conversations into opportunities for growth and leadership development.
Mastering Difficult Conversations - Strategies for Effective Leadership
Frequently Asked Questions
This course is designed for supervisors who need to complete Mastering Difficult Conversations | Strategies for Effective Leadership Course training
Yes. Refund requests can be submitted within 30 days of purchase.
Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.
The course takes approximately 15 minutes to complete and can be paused and resumed at any time.
Yes. Learners receive a downloadable certificate upon successful completion, which can be used for compliance records and audits.
Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.
Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).
Yes. The course is fully self-paced and available 24/7.
Yes. This course includes a knowledge check to reinforce learning and verify completion.
Learners have lifetime access from the date of purchase.
Yes. A preview is available so you can review the course format and content before purchasing.
Yes. Content is reviewed and updated as regulations and best practices change.
Yes. This course is available for free with an active Prime Subscription.
