Customer Service Feedback: What To Do With Feedback
Last Updated 08/2024
German, English, Spanish, French, Portuguese, Thai, Chinese
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Self-Paced
Finish in
6 mins!
Finish in
6 mins!
Made for for
Employees
only
Employees
only
No Certificate
Provided
Provided
Mobile -
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Access
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Access
What you'll learn
Discuss the three main steps: tracking, analyzing, and taking action.
Go over various tracking methods, discuss the importance of objective analysis, and talk about when and how to make changes based on customer feedback.
Description
Once you've gathered your feedback, what do you do with it? That's what this course is all about. In this course, we'll discuss the three main steps: tracking, analyzing, and taking action. We'll go over various tracking methods, discuss the importance of objective analysis, and talk about when and how to make changes based on customer feedback.
Author
Making the Workplace Safer and Smarter
HSI (Health & Safety Institute) is a recognized leader in Environmental, Health and Safety (EHS) and workforce development software, training, and compliance solutions.
HSI is your single-source partner for EHS, Compliance, and Professional Development solutions. HSI provides integrated e-learning content, training solutions, and cloud-based software designed to enable your business to improve safety, operations, and employee development. Across all industries, we help safety and technical managers, human resources, first responders, and operational leaders train and develop their workforce, keep workers safe, and meet regulatory and operational compliance requirements. We are a unique partner that offers a suite of cloud-based software solutions including learning management, safety management, chemical SDS management, and more, integrated with our content and training so businesses can not only monitor and manage multiple workflows in one system, but train employees via one partner.
Frequently Asked Questions
This course is designed for [DYNAMIC] employees, supervisors, and managers who need to complete [COURSE Name] training
Yes. All paid courses include a 30-day money-back guarantee. Refund requests can be submitted within 30 days of purchase.
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The course takes approximately [DYNAMIC] X minutes to complete and can be paused and resumed at any time.
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Yes. This course includes a knowledge check to reinforce learning and verify completion.
Learners have lifetime access from the date of purchase.
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Yes. Content is reviewed and updated as regulations and best practices change.
Yes. This course is available for free with an active Prime Subscription.
