Description
Emotional intelligence is vital to personal and professional success.
The ability to recognize, manage, and utilize personal emotions and understand emotions in other people has proven to be one of the most significant indicators of personal and professional success. People with this "emotional intelligence" can control their reactions to emotions and can navigate personal and social interactions with great skill.
This new course will teach the basics of emotional intelligence and provide specific ways to apply it in professional and personal situations.
Learning Objectives:
- Become aware of personal emotions and their effect on careers
- Manage emotions and channel them into positive decisions
- Making decisions that match personal values
- Become empathetic in personal and social relations
- Active listening and recognizing non-verbal cues
- Benefit from criticism and deliver positive and construction feedback
- Apologize and forgive
- Help other people succeed
What you'll learn
This new course will teach the basics of emotional intelligence and provide specific ways to apply it professionally and personally.
TrainingABC
For 22 years, TrainingABC has provided high quality employee training content to companies, schools and government organizations around the world. Currently, over 2000 organizations use Trainingabc courses in their training.
Our courses focus on topics like HR compliance, customer service and leadership take complex topics and make them simple by using video. With sleek, modern, high-definition video, the courses break the language of the topic down into layman's terms making it much easier for employees to understand and retain information.
