Description
If you are in any industry that provides products or services to customers, thinking carefully about the customer experience is essential to success. You want new customers to become satisfied customers, and satisfied customers to then become loyal customers. In flooded markets where people have endless options, access to online ordering, and stores around every corner, a standout experience can increase this satisfaction and loyalty. Which then of course increases sales! Understanding the components of CX can help you do all this. In this program, we'll define CX and talk through some of the basics.
What you'll learn
Understanding the components of CX can help you do all this. In this program, we'll define CX and talk through some of the basics.
Languages
German, English, Spanish, French, Portuguese, Thai, Chinese
HSI - Health & Safety Institute
Making the Workplace Safer and Smarter
HSI (Health & Safety Institute) is a recognized leader in Environmental, Health and Safety (EHS) and workforce development software, training, and compliance solutions.
HSI is your single-source partner for EHS, Compliance, and Professional Development solutions. HSI provides integrated e-learning content, training solutions, and cloud-based software designed to enable your business to improve safety, operations, and employee development. Across all industries, we help safety and technical managers, human resources, first responders, and operational leaders train and develop their workforce, keep workers safe, and meet regulatory and operational compliance requirements. We are a unique partner that offers a suite of cloud-based software solutions including learning management, safety management, chemical SDS management, and more, integrated with our content and training so businesses can not only monitor and manage multiple workflows in one system, but train employees via one partner.
