VarMed Transport - New Agent
15 min! Run Time
Employees
only
of Completion
What you'll learn
Skills covered in this course
Description
Welcome to VarMed Transport. This orientation introduces new agents to a service that helps people across Puerto Rico get to and from medical appointments with confidence.
What this course covers:
- The VarMed Transport mission and the community it serves
- How dependable transportation supports patients' health
- Using Uber Health technology and service to deliver rides
- Your role as part of the VarMed Transport team
Built for new VarMed Transport agents beginning their onboarding.
Table of Contents
I. VT - Program Intro
II. VT - Customer Service
III. VT - Dashboard
IV. VT - Payment System
V. HIPAA Law
System Requirements
See System Requirements in the Coggno Knowledge Base
VarMed Transport - New Agent
Our organization has dedicated itself to providing the highest quality service to ensure our custemer's experience is exemplary. We continue to push ourselves to improve our customer experience and we encourage all our team members to guide our customers with empathy, professionalism, and equity.
This module will show you how to navigate and utilize the UBER Health Dashboard. Once you finish this course you will be able to schedule rides and provide follow up services.
Once you complete this module you will be able to use the payment processing Virtual Terminal to process customer transactions!
¡Bienvenidos! El siguiente curso está diseñado para cumplir con los requisitos de seguridad de Varmed, Needs Foundation y estándares de calidad de la industria de salud. Este taller sobre la ley de HIPAA o "Health Information Portabilidty and Accountability Act" cubrirá todos los aspectos de la ley necesarios para poder trabajar con nuestro equipo y con nuestros pacientes.
Welcome to Varmed Transport! This module will provide you with information regarding our ortanization and services!