Objection Mastery Pathway

Description

Sales objections are not the end of the conversation; they are the start of a deeper understanding of your customer.

What this course covers:

• Five proven techniques for handling objections
• Empathetic questioning to find the real concern
• Reframing tools like Boomerang and Feel-Felt-Found
• Turning objections into constructive, relationship-building dialogue
• Redirecting objections into value-based outcomes and closes

For sales professionals at any level who want to handle resistance with confidence.

Table of Contents

Handling objections, overcoming sales objections in three steps, the boomerang technique, sales objections and the feel, felt, found technique

System Requirements

See System Requirements in the Coggno Knowledge Base

Author

LearningPlanet Limited

131 Courses

LearningPlanet helps build the confidence and skills of your staff members as it provides on-going training refresher skills and knowledge available anytime, anywhere.

In today’s busy environment people want knowledge when they need it rather than waiting for a set training course date.

Staff members often need to know how to do something straight away. They have an angry customer, conflict situation or need a refresher on a key skill instantly. LearningPlanet^® allows them to do that.

Our courses are designed to be short sharp and to the point removing all the usual waffle and padding other courses offer.  You will receive a workbook to personalise the learning to your individual business environment and have a record of learning that you can refer back to.  Upon completion of each course you will also receive a LearningPLanet certificate of completion.