Process Management
1h 30 min! Run Time
Employees
only
Provided
Friendly
Access
What you'll learn
Skills covered in this course
Description
How do you design a process that holds up — and fix one that doesn't? This online training from TÜV SÜD Akademie introduces the world of processes and process management across 18 interactive learning cards.
Central elements are taught in vivid video sequences: risk-based thinking, the PDCA cycle (plan, do, check, act), and process design. You'll learn how process management works end to end — how to plan, carry out, check and modify a process, and what to consider in each phase of the PDCA cycle. Small knowledge checks along the way confirm your learning, and free time management lets you set your own pace.
Roughly 90 minutes of material, well suited to quality managers, team leads, and anyone responsible for designing or improving business processes.
Table of Contents
Fundamentals of processes
Process model and process map
Process representation and responsibility
Process management
Planning the process
Working in the process
Analyzing and assessing the process
Improving the process
System Requirements
See System Requirements in the Coggno Knowledge Base
Author
Process Management
