Soft Skills 04: Handling Difficult Conversations S7
English
30-Day Money Back Guarantee
Full Lifetime Access
Self-Paced
Finish in
2 mins!
Finish in
2 mins!
Made for for
Employees
only
Employees
only
Certificate
of Completion
of Completion
Mobile -
Friendly
Access
Friendly
Access
What you'll learn
Transform tough conversations at work into productive, clear dialogues by learning to address issues promptly, communicate respectfully using "I" statements, and structure your points with the powerful SBI method. In less than 2 minutes, you will learn simple techniques to create openness, actively listen, and confidently handle difficult discussions.
Skills covered in this course
Description
Transform tough conversations at work into productive, clear dialogues by learning to address issues promptly, communicate respectfully using "I" statements, and structure your points with the powerful SBI method. In less than 2 minutes, you will learn simple techniques to create openness, actively listen, and confidently handle difficult discussions.
Soft Skills 04: Handling Difficult Conversations S7
Soft Skills 04: Handling Difficult Conversations S7
Transform tough conversations at work into productive, clear dialogues by learning to address issues promptly, communicate respectfully using "I" statements, and structure your points with the powerful SBI method. In less than 2 minutes, you will learn simple techniques to create openness, actively listen, and confidently handle difficult discussions.