Positive First Impressions
10 min! Run Time
Employees
only
of Completion
Friendly
Access
What you'll learn
Skills covered in this course
Description
This 10 minute video explains in detail how you can create a positive first impression of your business to customers.
What this course covers:
- Key techniques for creating a positive first impression
- How to apply these techniques in phone situations
- How to apply these techniques in face-to-face situations
It is ideal for anyone who interacts with customers and wants to represent their business well from the first moment.
System Requirements
See System Requirements in the Coggno Knowledge Base
Author
LearningPlanet helps build the confidence and skills of your staff members as it provides on-going training refresher skills and knowledge available anytime, anywhere.
In today’s busy environment people want knowledge when they need it rather than waiting for a set training course date.
Staff members often need to know how to do something straight away. They have an angry customer, conflict situation or need a refresher on a key skill instantly. LearningPlanet® allows them to do that.
Our courses are designed to be short sharp and to the point removing all the usual waffle and padding other courses offer. You will receive a workbook to personalise the learning to your individual business environment and have a record of learning that you can refer back to. Upon completion of each course you will also receive a LearningPLanet certificate of completion.
Positive First Impressions
