Duration 40 minutes

Audience Employees

Overview
Included Modules

Description

This course focuses on mastering the art of confidently navigating challenging discussions, providing strategies for achieving positive results.

What you'll learn

Preparing for the Conversation

Setting the Right Environment

Active Listening Techniques

Effective Communication Strategies

Managing Emotions

Problem-Solving Approaches

Languages

English

Skills you'll gain

Conversation difficult communication empathy listening elearning

Details to know

Certificate

Bookmark

Price per license

£15.00

No. of licenses

Total

£15.00

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Navigating Difficult Conversations with Confidence Course

Overview

Included Modules

Description

What you'll learn

Languages

Skills you'll gain

Details to know