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Online Professional Development Business Skills Courses

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Situational Awareness: 02. Developing Situational Awareness
5.0 512 views 5 min Certificate Employees
Situational Awareness: 01. What Is Situational Awareness?
5.0 545 views 5 min Certificate Employees
Customer Service Skills Pathway
5.0 795 views 120 min Certificate Employees
Communication Skills Pathway

Professional Development

Communication Skills Pathway

5.0 807 views 80 min Certificate Employees
Handling Challenging Customers

Professional Development

Handling Challenging Customers

5.0 959 views 120 min Certificate Employees
Working From Home Pathway

Professional Development

Working From Home Pathway

5.0 780 views 70 min Certificate Employees
Managing Conflict Skills Pathway
5.0 743 views 80 min Certificate Employees
Contact Centre Agent Pathway

Professional Development

Contact Centre Agent Pathway

5.0 791 views 130 min Certificate Employees
Progressive Discipline
5.0 742 views 6 min Certificate Employees
Employee Recognition: 01. The Basics of Employee Recognition Programs
5.0 458 views 6 min Certificate Employees
Going from Coworker to Boss
5.0 414 views 6 min Certificate Employees
Retailer Hot Buttons: 02. Transaction Size
5.0 1216 views 5 min Certificate Employees
Say Less, Sell More

Professional Development

Say Less, Sell More

5.0 497 views 5 min Certificate Employees
Tips for New Messaging Formats
5.0 414 views 8 min Certificate Employees
Supporting LGBTQ+ Coworkers: 03. Being an LGBTQ+ Ally
5.0 574 views 8 min Certificate Employees
Supporting LGBTQ+ Coworkers: 05. Navigating a Gender Transition at Work
5.0 533 views 7 min Certificate Employees
Supporting LGBTQ+ Coworkers: 06. Supporting a Coworker Coming Out
5.0 399 views 7 min Certificate Employees
Becoming Open-Minded
5.0 625 views 6 min Certificate Employees
Speaking Customer

Professional Development

Speaking Customer

5.0 400 views 5 min Certificate Employees
The Benefits of Optimism
5.0 776 views 7 min Certificate Employees
The Benefits of Laughter
5.0 631 views 6 min Certificate Employees
Navigating Your Emotions: Expressing Emotions in a Healthy Way
5.0 833 views 4 min Certificate Employees
Cold Calling

Professional Development

Cold Calling

5.0 395 views 6 min Certificate Employees

About Business Skills Training

When I think about the moments that shaped my career, they don’t involve spreadsheets or reports. They’re the meetings where I froze up. The calls where I stumbled through an explanation. The times I knew the answer but couldn’t convince...
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Business Skills FAQs

Why is Business Skills Training important for businesses?

Business Skills Training is important because companies run on people, not just products. Training equips employees to collaborate effectively, negotiate smarter, and lead with confidence. These skills strengthen culture, improve performance, and ultimately keep businesses competitive.

How often should Business Skills Training be updated?

Business Skills Training should be updated every year or two. Workplaces evolve quickly, and outdated approaches lose value fast. Regular refreshers keep ideas relevant, practical, and aligned with current challenges and opportunities.

Are online Business Skills Training programs as effective as in-person?

Online Business Skills Training can be just as effective as in-person learning when it includes interaction. Features like live discussions, practice sessions, and feedback help employees apply what they learn. For busy professionals, online formats often make training more accessible and sustainable.

What happens if Business Skills Training is ignored?

If Business Skills Training is ignored, employees may miss out on promotions, teams may lose cohesion, and businesses risk financial setbacks. Training prevents these issues by equipping people with the tools they need to solve problems and grow in their roles.

How can organizations measure effectiveness?

Organizations can measure the effectiveness of Business Skills Training by tracking real outcomes like promotions, retention, client satisfaction, and team performance. When these metrics improve, it’s clear the training has made a meaningful impact.