Online Courses Professional Development Business Skills Web Usability Made Simple

Web Usability Made Simple

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Last Updated 12/2013
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Description

Improve your website's usability with clear, research-backed guidelines you can apply right away.

What this course covers:

  • 34 practical web usability design guidelines drawn from established research
  • Guidance grounded in cognitive science and human-computer interaction
  • Real website examples that illustrate each guideline
  • Hands-on exercises with sample solutions to reinforce your skills
  • A downloadable checklist and slide materials for real projects

By the end, you'll be able to spot and fix common usability issues so your site better meets its business goals.

Table of Contents

Intro
Infrequently Asked Questions
"User eXperience"
"User Interface"
"Usability"
Anatomy of a User Interface
Guidelines 1-3: Structure of Navigation
Guidelines 4-6: Structure of Navigation
Exercise One: Structure of Navigation
Exercise One Solution: Structure of Navigation
Guidelines 7-8: Design of Navigation
Guidelines 9-10: Design of Navigation
Guidelines 11-12: Design of Navigation
Guidelines 13-15: Design of Navigation
Guidelines 16-17: Design of Navigation
Guideline 18: Design of Navigation
Exercise Two: Design of Navigation
Exercise Two Solution: Design of Navigation
Guidelines 19-20: Design of Page Content
Guidelines 21-24: Design of Page Content
Guidelines 25-28: Design of Page Content
Guidelines 29-34: Design of Page Content
Exercise Three: Design of Page Content
Exercise Three Solution: Design of Page Content
Sum
Infrequently Asked Questions: Answers

System Requirements

See System Requirements in the Coggno Knowledge Base

Author

Deborah J. Mayhew, PhD

3 Courses

Deborah J. Mayhew, Ph.D., co-founder and CEO of The Online User eXperience Institute (OUXI) is an internationally recognized consultant, author, teacher and speaker on engineering and designing for the User eXperience.

Deborah was one of the earliest pioneers of the field of software and web user experience. She has been Owner and Principal Consultant at Deborah J. Mayhew & Associates, a consulting firm offering a wide variety of services related to designing and engineering for the User eXperience, since 1986, when she became one of the first independent consultantsin her field. 

Deborah's clients have included IBM, AT&T, The World Bank, Hewlett-Packard, Ford Motor Company, American Express, The New York City Police Department, Apple Computer, American Airlines, Texas Instruments, NASA, JP Morgan Chase, The National Cancer Institute, Computer Science Corporation, Siemens, Cisco Systems, the IRS and many others.  Deborah has designed user experiences not only for web sites, but also for traditional desktop software applications, medical technology, scientific instruments, and robots.  She has taught courses in many of her client organizations as well as at many professional conferences.

Deborah holds a B. A. in Psychology from Brown University, an M. A. in Experimental Psychology from the University of Denver and a Ph.D. in Cognitive Psychology from Tufts University. She has authored or co-authored four books on topics in User eXperience engineering, and has contributed chapters to many other books in the field. One popular book is The Usability Engineering Lifecycle. Another recent book is Cost Justifying Usability: An Update for the Internet Age, co-edited with Randolph G. Bias.

Web Usability Made Simple

Promotional Video
Promotional Video
Introduction
Introduction

View a brief introduction to the course.

Infrequently Asked Questions
Infrequently Asked Questions

Consider these interesting questions about human cognition, just for fun.

"User eXperience"
"User eXperience"

View a definition of the term "User eXperience".

"User Interface"
"User Interface"

Learn a definition of the term "User Interface".

"Usability"
"Usability"

Learn a definition of the term "Usability".

Anatomy of a User Interface
Anatomy of a User Interface

Learn how user interface design guidelines can be categorized into three groups: structure of navigation, design of navigation, and design of page content. This lecture defines and illustrates these categories.

Guidelines 1-3: Structure of Navigation
Guidelines 1-3: Structure of Navigation

Learn guidelines 1 through 3 for the structure of navigation.

Guidelines 4-6: Structure of Navigation
Guidelines 4-6: Structure of Navigation

Learn guidelines 4 through 6 for the structure of navigation.

Exercise One: Structure of Navigation
Exercise One: Structure of Navigation

Practice applying usability guidelines 1 - 6 for structure of navigation by doing this hands-on exercise.

Exercise One Solution: Structure of Navigation
Exercise One Solution: Structure of Navigation

Consider this solution to exercise one on structure of navigation.

Depending on how you chose to do the exercise, you can compare your solution to this one, or simply listen to this solution as an additional example of the application of guidelines 1 - 6 for structure of navigation.

Guidelines 7-8: Design of Navigation
Guidelines 7-8: Design of Navigation

Learn guidelines 7 through 8 for the visual design of navigation.

Guidelines 9-10:  Design of Navigation
Guidelines 9-10: Design of Navigation

Learn guidelines 9 through 10 for the visual design of navigation.

Guidelines 11-12: Design of Navigation
Guidelines 11-12: Design of Navigation

Learn guidelines 11 through 12 for the visual design of navigation.

Guidelines 13-15: Design of Navigation
Guidelines 13-15: Design of Navigation

Learn guidelines 13 through 15 for the visual design of navigation.

Guidelines 16-17: Design of Navigation
Guidelines 16-17: Design of Navigation

Learn guidelines 16 through 17 for the visual design of navigation.

Guideline 18: Design of Navigation
Guideline 18: Design of Navigation

Learn guideline 18 for the visual design of navigation.

Exercise Two: Design of Navigation
Exercise Two: Design of Navigation

Practice applying usability guidelines 7 - 18 for the visual design of navigation by doing this hands-on exercise.

Exercise Two Solution: Design of Navigation
Exercise Two Solution: Design of Navigation

Consider this solution to exercise two on design of navigation.

Depending on how you chose to do the exercise, you can compare your solution to this one, or simply listen to this solution as an additional example of the application of guidelines 7 - 18 for design of navigation.

Guidelines 19-20: Design of Page Content
Guidelines 19-20: Design of Page Content

Learn guidelines 19 through 20 for the design of page content.

Guidelines 21-24: Design of Page Content
Guidelines 21-24: Design of Page Content

Learn guidelines 21 through 24 for the design of page content.

Guidelines 25-28: Design of Page Content
Guidelines 25-28: Design of Page Content

Learn guidelines 25 through 28 for the design of page content.

Guidelines 29-34: Design of Page Content
Guidelines 29-34: Design of Page Content

Learn guidelines 29 through 34 for the design of page content.

Exercise Three: Design of Page Content
Exercise Three: Design of Page Content

Practice applying usability guidelines 19 - 34 for the visual design of page content by doing this hands-on exercise.

Exercise Three Solution: Design of Page Content
Exercise Three Solution: Design of Page Content

Consider this solution to exercise three on design of page content.

Depending on how you chose to do the exercise, you can compare your solution to this one, or simply listen to this solution as an additional example of the application of guidelines 19-34 for design of page content.

Summary
Summary

Consolidate your learning by listening to this course summary with some important additional points.

Infrequently Asked Questions - Answers
Infrequently Asked Questions - Answers

Learn the answers to the infrequently asked questions posed at the beginning of the course.

Attachments:

Handouts  (11 MB) This is a pdf file of the course PowerPoint slides in handout format (two slides per page).
Slides  (27 MB) This is a pdf document of the Powerpoint slides for the course in full slide format (one slide per page).
Guidelines Checklist  (56 KB) This is an Excel file providing a checklist of the 34 guidelines with "Action" columns for managing your website assessment and redesign. It is also used in the hands on exercises.
Recommended Readings  (37 KB) Recommended follow on readings.

Frequently Asked Questions

This course is designed for employees who need to complete Web Usability Made Simple training

Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.

The course takes approximately 140 minutes to complete and can be paused and resumed at any time.

No. This course does not include a certificate of completion.

Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.

Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).

Yes. The course is fully self-paced and available 24/7.

Yes. This course includes a knowledge check to reinforce learning and verify completion.

Learners have lifetime access from the date of purchase.

Yes. A preview is available so you can review the course format and content before purchasing.

Yes. Content is reviewed and updated as regulations and best practices change.

No. This course is not included with the Prime Subscription and must be purchased separately.

Yes. Refund requests can be submitted within 30 days of purchase.

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