De-Escalation in the Workplace: De-Escalating Conflicts Between Coworkers

There are many reasons for conflict in the workplace. Communication breakdowns, differing values and beliefs, resource scarcity, and unclear roles, expectations, or deliverables can cause conflict. It can also be caused by stress, burnout, or perceived power dynamics. It's no wonder that conflict is inevitable! But what's more important is how you show up in that conflict and help others through it so you can get to the other side. In this course, we'll talk about how to accomplish that successfully and cover techniques to help you de-escalate a conflict.

HSI (Health & Safety Institute) is a recognized leader in Environmental, Health and Safety (EHS) and workforce development software, training, and compliance solutions.

HSI is your single-source partner for EHS, Compliance, and Professional Development solutions. HSI provides integrated e-learning content, training solutions, and cloud-based software designed to enable your business to improve safety, operations, and employee development. Across all industries, we help safety and technical managers, human resources, first responders, and operational leaders train and develop their workforce, keep workers safe, and meet regulatory and operational compliance requirements. We are a unique partner that offers a suite of cloud-based software solutions including learning management, safety management, chemical SDS management, and more, integrated with our content and training so businesses can not only monitor and manage multiple workflows in one system, but train employees via one partner.