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Created by Mindscaling
Category Management/Leadership > Leadership
Speaking up for yourself is important in today's world, where unwelcome comments or actions slip into everyday communications. It's a manager's job to model what it looks like to speak up and to help others who complain of rude behavior in the workplace. This course encourages you to first consider the severity of rude behavior and manage serious offenses through the proper channels. When dealing with other annoyances or rudeness, you'll learn several options for speaking up with confidence, expressing your feelings, and avoiding the need to apologize.
Objectives:
Course Features: Audio Narration, Video, Job Aids and Reference Materials
Identify the difference between rude behavior or serious offenses
Learn several options to speak up for yourself with confidence
Practice communicating without the need to apologize
Supported Browsers: Chrome; Microsoft Edge; Firefox; Internet Explorer 9; Internet Explorer 10; Internet Explorer 11; Safari
Mobile Ready: Yes
English
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Speaking up for yourself is important in today's world, where unwelcome comments or actions slip into everyday communications. It's a manager's job to model what it looks like to speak up, and to help others who complain of rude behavior in the workplace. This course encourages you to first consider the severity of rude behavior and manage serious offenses through the proper channels. When dealing with other annoyances or rudeness, you'll learn several options for speaking up with confidence, expressing your feelings, and avoiding the need to apologize.
Objectives:
Course Features: Audio Narration, Video, Job Aids and Reference Materials