Bank Secrecy Act for Frontline Employees: 04. Customer Information Programs
5 min! Run Time
Employees
only
Provided
What you'll learn
Skills covered in this course
Description
Under the USA PATRIOT Act, financial institutions must run customer identification programs (CIPs) to confirm who their customers really are, a key defense against money laundering.
What this course covers:
- What a customer identification program (CIP) is and why it exists
- The distinction between customers and consumers under BSA/AML
- The information you must collect to verify identity
- Recordkeeping rules specific to CIPs
Ideal for frontline banking staff who open accounts and verify customer identity.
System Requirements
See System Requirements in the Coggno Knowledge Base
Author
Frequently Asked Questions
The course explains that under the USA PATRIOT Act, financial institutions must run customer identification programs, or CIPs, to confirm who their customers really are before an account is opened or a relationship is established.
This module covers what a CIP is and why it exists, describing it as a key defense against money laundering that is built directly into the account opening process rather than added on afterward as a separate step.
Yes, the distinction between customers and consumers under BSA/AML is addressed directly, clarifying which identification rules apply to each and why the difference matters when frontline staff decide how much verification a given interaction requires.
Learners are shown the information they must collect to verify identity, along with the recordkeeping rules specific to CIPs that follow collection, so the verification effort holds up if the institution is later examined by regulators.
This course fits frontline banking staff who open accounts and verify customer identity as part of their daily responsibilities, building directly on the earlier CTR and SAR courses in the Frontline series they have already completed.
