Bank Secrecy Act for Frontline Employees
42 min! Run Time
Employees
only
of Completion
What you'll learn
Skills covered in this course
Description
Practical Bank Secrecy Act (BSA) training for tellers and other customer-facing bank staff who see transactions first-hand.
What this course covers:
- BSA basics for frontline, customer-facing employees
- Your day-to-day duties at the teller line and beyond
- Recognizing suspicious customer activity
- Reporting essentials that support your bank's program
Aimed at frontline banking staff who carry out BSA obligations directly with customers.
System Requirements
See System Requirements in the Coggno Knowledge Base
Author
Bank Secrecy Act for Frontline Employees
Now that you know how currency transaction reports (CTRs) work, this course walks frontline staff through actually filing them, step by step.
What this course covers:
- Collecting and verifying customer information for a CTR
- The four sections of the CTR and how to complete each
- Where to properly record verification details
- Handling customers frustrated by CTR filing requirements
Ideal for tellers and frontline banking staff who prepare and submit CTRs.
Regulatory compliance is really about managing risk, and the suspicious activity report (SAR) is one of the most important tools frontline staff have for flagging possible money laundering.
What this course covers:
- What suspicious activity reports (SARs) are and when they are required
- Filing SARs with the Financial Crimes Enforcement Network (FinCEN)
- Who can file and what information to include
- Confidentiality rules and what happens if a SAR is filed in error
Ideal for frontline banking employees responsible for spotting suspicious activity.
Under the USA PATRIOT Act, financial institutions must run customer identification programs (CIPs) to confirm who their customers really are, a key defense against money laundering.
What this course covers:
- What a customer identification program (CIP) is and why it exists
- The distinction between customers and consumers under BSA/AML
- The information you must collect to verify identity
- Recordkeeping rules specific to CIPs
Ideal for frontline banking staff who open accounts and verify customer identity.
The Office of Foreign Assets Control (OFAC), part of the Treasury Department, administers and enforces economic sanctions against countries, terrorists, and traffickers.
What this course covers:
- What OFAC is and the sanctions programs it enforces
- How economic sanctions affect who you can do business with
- Screening against the Specially Designated Nationals (SDN) List
- What to do when a flagged individual tries to bank with you
Ideal for frontline banking staff responsible for sanctions screening.
Building on your knowledge of BSA/AML red flags, this course takes a deeper look at how money laundering actually unfolds and reviews the warning signs to watch for.
What this course covers:
- A review of common money laundering red flags
- How wire transfers are used to launder money
- Unusual account activity worth a closer look
- Why laundering is a layered process rather than a single transaction
Ideal for frontline banking staff reinforcing their money laundering awareness.
Frequently Asked Questions
It's aimed at frontline banking staff, such as tellers, who carry out Bank Secrecy Act obligations directly while facing customers day to day.
It covers recognizing suspicious customer activity, a skill frontline employees need since they're the ones seeing transactions first-hand.
Yes, it covers reporting essentials that support your bank's program, connecting what tellers observe at the counter to the institution's BSA obligations.
It focuses on day-to-day duties at the teller line and beyond, rather than the broader institutional view a manager-level course would take.
It opens with BSA basics for frontline, customer-facing employees, building from there into the specific duties tellers carry out.
The best way to fight money laundering is to stop dirty money before it enters the financial system, and the currency transaction report (CTR) is a key tool for doing that.
What this course covers:
Ideal for tellers and frontline banking staff new to Bank Secrecy Act requirements.