Description
Avoiding conflict in the workplace is impossible, because humans are social and emotional beings. No matter your business, emotions can escalate when dealing with conflict. But the more informed you are about how conflicts progress, the more power you have to de-escalate heated situations, whether you're involved or just a bystander. In this course, we'll walk through the four phases of escalation, but we'll also discuss what healthy conflict looks like and the necessary ingredients to help stay composed in tense situations.
What you'll learn
In this course, we'll walk through the four phases of escalation, but we'll also discuss what healthy conflict looks like and the necessary ingredients to help stay composed in tense situations.
Languages
German, English, Spanish, French, Portuguese, Thai, Chinese
HSI - Health & Safety Institute
Making the Workplace Safer and Smarter
HSI (Health & Safety Institute) is a recognized leader in Environmental, Health and Safety (EHS) and workforce development software, training, and compliance solutions.
HSI is your single-source partner for EHS, Compliance, and Professional Development solutions. HSI provides integrated e-learning content, training solutions, and cloud-based software designed to enable your business to improve safety, operations, and employee development. Across all industries, we help safety and technical managers, human resources, first responders, and operational leaders train and develop their workforce, keep workers safe, and meet regulatory and operational compliance requirements. We are a unique partner that offers a suite of cloud-based software solutions including learning management, safety management, chemical SDS management, and more, integrated with our content and training so businesses can not only monitor and manage multiple workflows in one system, but train employees via one partner.
