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1
Most Popular
Prime
Professional Development
Telephone Techniques: Phone Etiquette
5.0
1,097
views
3 min
Certificate
Employees
Prime
Professional Development
Telephone Techniques: Angry Callers
5.0
465
views
4 min
Certificate
Employees
Prime
Professional Development
Telephone Techniques: Taking Messages
5.0
472
views
4 min
Certificate
Employees
Prime
Professional Development
Telephone Techniques: Hold, Please
5.0
477
views
3 min
Certificate
Employees
Prime
Professional Development
Telephone Techniques: Taking Calls
5.0
485
views
5 min
Certificate
Employees
Prime
Professional Development
Telephone Techniques: Greetings
5.0
494
views
3 min
Certificate
Employees
Prime
Professional Development
Customer Service Later (Stop Exceeding Expectations)
5.0
452
views
5 min
Certificate
Employees
Prime
Professional Development
When the Customer Isn't Right: Retail Conflict for Managers
5.0
555
views
5 min
Certificate
Employees
Prime
Professional Development
Customer Service for Field Service Technicians
5.0
775
views
11 min
Certificate
Employees
Prime
Professional Development
Call Center Training: Escalating Issues
5.0
629
views
6 min
Certificate
Employees
Prime
Professional Development
Call Center Training: Handling Angry Callers
5.0
686
views
5 min
Certificate
Employees
Prime
Professional Development
Call Center Training: Troubleshooting
5.0
667
views
5 min
Certificate
Employees
Prime
Professional Development
Call Center Training: Phone Etiquette
5.0
758
views
5 min
Certificate
Employees
Prime
Professional Development
Call Center Training: Skills of the Customer Service Representative
5.0
905
views
4 min
Certificate
Employees