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Product Knowledge

Professional Development

Product Knowledge

5.0 111 views 4 min Certificate Employees
Handling Objections: Defeating Stalls
5.0 146 views 5 min Certificate Employees
Termination Checklist
5.0 420 views 6 min Certificate Employees
Recovering From Mistakes
5.0 782 views 5 min Certificate Employees
Troubleshoot Before Calling the IT Helpdesk
5.0 440 views 7 min Certificate Employees
Communicating with the C-Suite: Around the Coffee Machine
5.0 494 views 7 min Certificate Employees
Avoiding Mistakes in Decision Making
5.0 503 views 6 min Certificate Employees
Tough Customers

Professional Development

Tough Customers

5.0 493 views 26 min Certificate Employees
Moving Up: 02. Maintaining Your Resume
5.0 540 views 3 min Certificate Employees
How to Work a Room: Attending an Event
5.0 435 views 6 min Certificate Employees
Financial Ratios

Professional Development

Financial Ratios

5.0 484 views 12 min Certificate Employees
Team Building: 06. Teams in Crisis Situations
5.0 233 views 8 min Certificate Employees
Job Offer Math: Benefits by the Numbers
5.0 152 views 3 min Certificate Employees
Customer Service Feedback Metrics
5.0 502 views 10 min Certificate Employees
Negotiating: 02. Framing in Negotiations
5.0 447 views 6 min Certificate Employees
The Plan, Do, Study, Act Model
5.0 643 views 4 min Certificate Employees
Managing While Short-Staffed
5.0 460 views 5 min Certificate Employees
Supporting Coworkers With ADHD
5.0 460 views 10 min Certificate Employees
Habits: 01. What Are Habits?
5.0 494 views 4 min Certificate Employees
Proper Introductions: Virtual Introductions
5.0 481 views 6 min Certificate Employees
Thomas-Kilmann Conflict Resolution
5.0 681 views 6 min Certificate Employees
Nonverbal Communication: 04. Workplace Standards
5.0 535 views 6 min Certificate Employees
Healthy Communication: 05. Communicating with Your Remote Team
5.0 501 views 3 min Certificate Employees
Recordkeeping

Professional Development

Recordkeeping

5.0 389 views 17 min Certificate Employees

About Business Skills Training

When I think about the moments that shaped my career, they don’t involve spreadsheets or reports. They’re the meetings where I froze up. The calls where I stumbled through an explanation. The times I knew the answer but couldn’t convince...
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Business Skills FAQs

Why is Business Skills Training important for businesses?

Business Skills Training is important because companies run on people, not just products. Training equips employees to collaborate effectively, negotiate smarter, and lead with confidence. These skills strengthen culture, improve performance, and ultimately keep businesses competitive.

How often should Business Skills Training be updated?

Business Skills Training should be updated every year or two. Workplaces evolve quickly, and outdated approaches lose value fast. Regular refreshers keep ideas relevant, practical, and aligned with current challenges and opportunities.

Are online Business Skills Training programs as effective as in-person?

Online Business Skills Training can be just as effective as in-person learning when it includes interaction. Features like live discussions, practice sessions, and feedback help employees apply what they learn. For busy professionals, online formats often make training more accessible and sustainable.

What happens if Business Skills Training is ignored?

If Business Skills Training is ignored, employees may miss out on promotions, teams may lose cohesion, and businesses risk financial setbacks. Training prevents these issues by equipping people with the tools they need to solve problems and grow in their roles.

How can organizations measure effectiveness?

Organizations can measure the effectiveness of Business Skills Training by tracking real outcomes like promotions, retention, client satisfaction, and team performance. When these metrics improve, it’s clear the training has made a meaningful impact.